Over the Moon Scents Reviews
(Rated by 8 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.9
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.8
- Customer Service4.0
- Good Value4.8
- Return Policy4.3
- Shipping & Delivery4.0
Recent Customer Reviews (8)
David Richardson
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Joseph Rice
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Annot Bossé
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Samuel Walker
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Sabrina Eldarkhanov
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Jacob Carter
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Stephanie Ramey
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Matthias Becker
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Over the Moon Scents Pros & Cons
Pros
1
Unique Products: Over the Moon Scents offers a variety of unique and fragrant products, including mini melt jars and 3D plug-in warmers, which can provide a luxurious spa-like experience at home.
2
Customer Reviews: The website has positive customer reviews, with customers expressing their love for the products and the company's customer service.
3
Data Protection: The company has a clear GDPR policy, ensuring that customer data is collected and processed securely, with explicit consent required for data processing and the right to be forgotten.
CONS
1
Temporary Closure: The website is currently closed on a temporary basis, with plans to reopen in the spring of 2024.
2
Company Status: The company is in liquidation, which may indicate financial difficulties.
3
Limited Information: The website does not provide detailed information about the company's operations or future plans beyond the temporary closure.
Over the Moon Scents Features and Benefits
Features
Handmade Products
Wax melts are handmade on-site by the founder, Cathryn Sanders; bath and body products are handmade by artisans
Variety of Products
Scented wax melts available in various fragrances including Coco Sandalwood, candles, handmade bath bombs, 3D plug-in warmers, diffuser oils, and carpet perfumes
Local and National Sales
Sold to local residents in Hessle town centre and across the United Kingdom
Customer Engagement
Utilizes social media to build customer base and engages via open house events at the founder's home
Customer Support
Encourages customer feedback to influence products; customer recommendations contribute to business growth
Business Growth
Evolved from a hobby to a full-time business, employing staff and moving from workshop to a shop in Hessle
Community Involvement
Founded by Cathryn Sanders with strong ties to the Hessle community
Unique Products
Variety of unique and fragrant products including mini melt jars and 3D plug-in warmers provide a luxurious spa-like experience at home
Customer Reviews
Positive reviews with customers expressing love for products and customer service
Data Protection
Clear GDPR policy ensures customer data is collected and processed securely with explicit consent and right to be forgotten